Now, when you refer a patient to most employed specialists with Norton Children’s Medical Group, affiliated with the UofL School of Medicine, the patient will have an encounter within seven business days. An encounter could be the following:

• Registered nurse triage call with the patient and caregiver
• Scheduled labs or diagnostic testing
• Telehealth appointment with a provider
• In-person appointment with a provider

Any patient determined through triage to have an urgent medical need will be seen in the practice by a provider within seven business days.

If you are a medical provider, you can make a referral in real time and access your patient’s information instantly, all from anywhere you have web access through Norton EpicLink.

If you are a patient looking to make an appointment with a Norton Healthcare provider, request an appointment online or call (502) 629-1234, option 3.

If you already have a Norton EpicLink account, click on “Log In” below. If you are a provider and would like to request a Norton EpicLink account, click “New User Request” below. You will be contacted and asked to fill out security forms to gain access. Allow five to seven business days to process the request.

Norton EpicLink from Norton Children’s allows you to:

• Refer a patient to Norton Children’s. Make referrals to Norton Children’s diagnostic services and specialty providers with Norton Children’s Medical Group, affiliated with the UofL School of Medicine.
• View real-time referral status. Easily track the status of your pediatric referrals.
• Help ensure continuity of care. Since Norton EpicLink is web-based, information is available almost instantly for any patient encounter across the Norton Children’s system, including hospitalizations, emergency visits and specialist referrals.
• Safely communicate with providers. Securely send HIPAA-compliant messages to Norton Children’s providers.
• Access patient information anywhere. With Norton EpicLink, you have view-only access anywhere you have internet service. View clinical data including radiology and procedure reports, hospital discharge summaries, current medication lists, patient demographics and coverage data.
• Customize views and set notifications. Use filters to control what information you and your office staff see in Norton EpicLink and set up event notifications about your patients who access Norton Children’s services.
• Manage MyClinic. You can designate a manager to add and delete your practice’s Norton EpicLink users.

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